Servers, storage, networking and Kubernetes as a service
24/7 comprehensive monitoring and support as a service
Monitoring, data collection, visualisation and reporting as a service
Servers, storage, networking and Kubernetes as a service
24/7 comprehensive monitoring and support as a service
Monitoring, data collection, visualisation and reporting as a service
Servers, storage, networking and Kubernetes as a service
24/7 comprehensive monitoring and support as a service
Monitoring, data collection, visualisation and reporting as a service
Our technicians at your service - reduce the costs of running your technical infrastructure, resolve interchangeability and rely on the expertise and professionalism of an external team.
Our professional team is ready to provide its services not only for your company, but also in the form of a helpdesk for your customers, in different areas, on different technologies and levels.
We have our own software tool for receiving technical requests. Simply send an email and our technicians will start dealing with the request immediately. Or we can use your software.
We are able to continuously monitor the operation of your IT infrastructure and if any problems are detected, we can immediately resolve the situation or proceed as per our mutual agreement.
The way we charge for our services varies and it depends on an agreement. We can adapt to your needs and requirements, whether in terms of support levels, communication channels or anything else.
Our technical team is ready to monitor, analyze and also solve a variety of situations for your customers, whether within their physical or virtual infrastructure, software or applications or even entire platforms (e.g. Microsoft Azure, Google Cloud, AWS and others).
The entire service can be implemented under our brand or as a white-label. Our technical team then acts on behalf of your company. Monitoring, receiving and resolving requests can be done via our own software (Zabbix) or via the software you use – we are able to adapt very quickly. Technical support is available in both Czech and English.
We have prepared different business models and charging for the whole service, e.g. according to the number of monitored devices, the number of received or handled requests, but we are ready to agree everything individually so that you are satisfied and the service works smoothly.
Our technical team is ready to partially or completely take over the management of your IT environment (complete staffing of your own IT department or supplementing an incomplete IT department). We provide the service at the L1 – L3 level. Our team is available 24/7/365, so you don’t have to deal with the interchangeability of your IT team members, holidays, sickness. We are simply always available.
We can take on complete management of servers across vendors, storage, networking, Google and Microsoft products, system sharing and backup, physical and virtual security, LAN/WAN, DevOps & ITSM, endpoint devices and much more.
Among other things, our trained and fully professional team monitors and services one of the most modern data centres in the country that we operate as a company – so you can be sure that our team has the relevant knowledge and experience.
Our technical team is ready to monitor your operational technologies, whether within data centers, cloud platforms (e.g. Azure, AWS, Google Cloud and others), physical and virtual security, IoT technologies including complete incident reporting.
Monitoring can be done within our own Zabbix software or within your already established software. By mutual agreement, we are ready to monitor, as well as manage or service the infrastructure.
Our team has extensive experience in monitoring, managing and servicing data center, cloud platforms, physical and virtual security, is available 24/7/365 and can communicate in Czech and English.
Need advice on your IT infrastructure? Are you building a data centre? Are you implementing a cloud solution for your company? Are you migrating from physical to virtual infrastructure? If so, and you need help with the whole process, then you’ve come to the right place.
Our technical team has many years of experience in building data centers, implementing virtualization platforms, delivering physical and virtual infrastructure for small, medium and large enterprises, as well as for public administration.
Do not hesitate to contact us with the entire project or only with selected parts and be sure that we will always propose the optimal solution for you, which emphasizes functionality, security and the possibility of future development. Of course, complete technical documentation and training for your team is provided.
8/5 a 48 h RT
8/5 a NBD
24/7 a 15 min RT
Fault reporting, malfunctions, questions
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Abychom vám poskytli co nejefektivnější pomoc, využíváme program TeamViewer. Poté, co odsouhlasíte EULA a přístup technika, náš kolega má možnost navigovat se v prostředí vašeho přístroje, aby co nejrychleji odhalil, kde je problém. Tento přístup po vyřešení problému technik odpojuje, takže už do vašeho počítače nevidí, dokud mu příště přístup neodsouhlasíte.
Software TeamViewer stahujte až po konzultaci s našimi techniky. Nikdy nedávejte své přihlašovací ani jiné citlivé údaje ostatním, jediné údaje, které můžete při tomto řešení potřebovat, je ID a osobní kód v rámci softwaru TeamViewer.
To provide you with the most efficient help, we utilize the TeamViewer software. After you agree to the EULA and the technician access, our colleague has the abilitiy to navigate in the environment of your device to find as soon as possible where the problem us. This access is disconnected by the technician after the problem is resolved so he no longer can see the insides of your device until you aprove his access the next time.
Download the TeamViewer sotware after you have consulted our technicians. Never give your login information or any other sensitive information to others. The only credentials you will need for the resolution of your problem is the ID and a personal code within the TeamViewer software.
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Zanechte nám prosím kontaktní údaje. Ozveme se vám v co nejkratší době.
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