The Rodentica company specializes in development, manufacture and sale of instruments for dentists and dental laboratories. Even though IT infrastructure in this field is not the critical pillar, the company still needs a reliable IT system, particularly for communication with its branches abroad. When Rodentica experienced problems caused by its physical IT infrastructure it started thinking about changes. The best solution was a transition to a virtual cloud data center.
The Rodentica company has been working with the TCPro team for several years and our technicians used to provide for servicing and administration of Rodentica´s physical servers. Later, the servers did not have a sufficient capacity and their technical parameters no longer met Rodentica´s needs. The problem aggravated further when one of the physical discs failed and Rodentica was actually forced to act. They decided to completely renew and update their IT infrastructure.
As soon as the problem appeared TCPro technicians immediately responded and recommended a new solution for the Rodentica´s company IT. Thanks to previous excellent services and close cooperation with TCPro, Rodentica did not hesitate long. The resolution about the new infrastructure was clear. What the company wanted was a reliable and secure solution so that the operation is smooth and technical support is always at hand. All this could be achieved with a cloud solution using a virtual data center.
In cooperation with the TCPro team Rodentica migrated its entire infrastructure to a virtual data center. This eliminated their problems with the physical infrastructure. The transition processes was essentially trouble free. Some minor issues appeared but they were resolved in no time.
The virtual data center not only resolved the problems with insufficient capacity and functionality of the physical servers but it has brought other benefits for Rodentica. The data center with the cloud is situated in Písek which means maximum security. Moreover, Rodentica does not have to take care of the hardware part of its infrastructure and it may focus on operation of its important internal systems.
The entire Rodentica´s IT system is now completely running in a cloud and the company does not have to bother about any hardware elements. This has increased efficiency of administration and operation of the company IT. The cloud operates in a data center which means better security and more reliable availability of the data.
Appropriately selected IT infrastructure is the key to good internal functioning of a company. Follow the Rodentica´s example and schedule your consultation with our colleague Pavel. He will help you to analyze your IT system and give you recommendations on how to improve its efficiency.
Fault reporting, malfunctions, questions
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Abychom vám poskytli co nejefektivnější pomoc, využíváme program TeamViewer. Poté, co odsouhlasíte EULA a přístup technika, náš kolega má možnost navigovat se v prostředí vašeho přístroje, aby co nejrychleji odhalil, kde je problém. Tento přístup po vyřešení problému technik odpojuje, takže už do vašeho počítače nevidí, dokud mu příště přístup neodsouhlasíte.
Software TeamViewer stahujte až po konzultaci s našimi techniky. Nikdy nedávejte své přihlašovací ani jiné citlivé údaje ostatním, jediné údaje, které můžete při tomto řešení potřebovat, je ID a osobní kód v rámci softwaru TeamViewer.
To provide you with the most efficient help, we utilize the TeamViewer software. After you agree to the EULA and the technician access, our colleague has the abilitiy to navigate in the environment of your device to find as soon as possible where the problem us. This access is disconnected by the technician after the problem is resolved so he no longer can see the insides of your device until you aprove his access the next time.
Download the TeamViewer sotware after you have consulted our technicians. Never give your login information or any other sensitive information to others. The only credentials you will need for the resolution of your problem is the ID and a personal code within the TeamViewer software.
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