Hexio is a modern start-up composed of several programmers that fully focuses on the Internet of Things (IoT). The core of their work is a universal IoT platform that serves as a main environment for the integration of the majority of IoT devices by using various communication protocols.
Such integration is possible at any customer and regardless of the selected supplier of devices. Hexio is also working on an advanced module for the platform – a tool called AppEngine that ensures full control over all IoT devices through one dashboard. Since Hexio is a start-up, it has specific needs and requirements and the right solution of IT infrastructure to cover them is the TCPro Virtual Data Center.
Hexio has a high potential for commercial success even though it is still in the beginning from the business development point of view. Hexio has needs that depend on the activities they are focused on at a specific point in time. When developing software, there is a need for a stable computing environment. When testing, it is necessary to adjust to the changing needs because dynamic flexibility is the core of a successful testing of new functions and modules.
When acquiring new customers, Hexio provides its Software as a Service (SaaS), so it is necessary to pay close attention to the customer needs and development.
There is also another aspect that needs to be considered – the amount of data Hexio needs. Because the platform utilizes for its operations algorithms and machine learning principles, it is necessary to adjust the computing resources to the huge requirements work with big data brings. All of this has to be managed with minimal financial investments and infrastructure costs.
The Cloud Provider began to closely cooperate with Hexio since its inception. Defining the needs was very easy and thanks to long-term cooperation it was possible to fully adjust the virtual data center and accompanying services.
Hexio is composed of Czech programmers who are spread across the whole Czech Republic and who are used to working in a completely different manner than others. Majority of the programming activities takes place at night which means that most of the issues also happen at night.
TCPro monitoring center works 24/7 and in Czech so everything is adapted to Hexio programmers.
Since the beginning, it was obvious that the task will be to have full IT infrastructure as a Service (IaaS) – without investments, non-stop support and minimal costs that are not directly related to the development and commercialization of Hexio IoT solutions.
He also adds that prior to concluding the contract, Hexio checked competing offers but there was also some kind of issue – no clear final price or hidden fees.
Currently, the cooperation between Hexio and TCPro lasts 8 months and during this period there has been no outage or issues with the Virtual Data Center, monitoring center or any other TCPro services.
Jiri Hybek concludes: “TCPro may not be a global brand but its services and their quality are on the global level. We pay for what we really need, not for a global brand. The pricing model is clear in advance and there has been nothing at TCPro that would disappoint us..”
The main advantages of the Virtual Data Center lie in
Fault reporting, malfunctions, questions
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Abychom vám poskytli co nejefektivnější pomoc, využíváme program TeamViewer. Poté, co odsouhlasíte EULA a přístup technika, náš kolega má možnost navigovat se v prostředí vašeho přístroje, aby co nejrychleji odhalil, kde je problém. Tento přístup po vyřešení problému technik odpojuje, takže už do vašeho počítače nevidí, dokud mu příště přístup neodsouhlasíte.
Software TeamViewer stahujte až po konzultaci s našimi techniky. Nikdy nedávejte své přihlašovací ani jiné citlivé údaje ostatním, jediné údaje, které můžete při tomto řešení potřebovat, je ID a osobní kód v rámci softwaru TeamViewer.
To provide you with the most efficient help, we utilize the TeamViewer software. After you agree to the EULA and the technician access, our colleague has the abilitiy to navigate in the environment of your device to find as soon as possible where the problem us. This access is disconnected by the technician after the problem is resolved so he no longer can see the insides of your device until you aprove his access the next time.
Download the TeamViewer sotware after you have consulted our technicians. Never give your login information or any other sensitive information to others. The only credentials you will need for the resolution of your problem is the ID and a personal code within the TeamViewer software.
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Zanechte nám prosím kontaktní údaje. Ozveme se vám v co nejkratší době.
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